Scamming the Scammers - How to Handle Fake Tech Support Calls with Carey Holzman will be presented at the Central Florida Computer Society main meeting on Sunday, Aug 10th at 2:45pm at the Maitland Public Library, immediately after the Window SIG meeting which begin at 1:15PM.
Several CFCS members have stated that they received phone calls from someone who said he was calling from "Windows Technical Support." Your computer, he told our member, had alerted him that it was infested with viruses. He wanted to show the member the problem, then charge to fix it.
There are several variations of the scam, but it still is being perpetrated on an ongoing basis. A long time friend of computer user groups, Carey Holzman, recently was able to totally record such a call, and lead the “support” person in a way that we all would like to do. Although it is best to just hang up, you will see though Carey, exactly what they do & how they do it. You will enjoy the humor, but learn from the experience and never get tempted to let them inside your computer or pay them for any support.
Carey Holzman is an IT professional, author, freelance journalist and a former co-host of a nationally syndicated radio show. Carey easily shows how non-intimidating technology can be with entertaining, educational and humorous videos that teach building an entire computer from scratch to reviewing the pros and cons of the latest tech-gadget. His videos on YouTube have nearly 90,000 subscribers and close to 7 million views.
Carey, based out of Phoenix, AZ, has been a speaker at FACUG Conferences at Sea, and numerous other regional user group conferences and computer user group meetings.